Privacy Policy

Last updated: June 2026

Araliya Moments ("we," "us," or "our") operates the website araliyamoments.com and all related services. This policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following:

Name, phone number, and email address
Shipping and billing address
Payment details (processed securely through our payment gateway — we do not store card or UPI information)
Device and browser information collected automatically when you browse
Communications you send to us via email, WhatsApp, or other channels

2. How We Use Your Information

To process and fulfil your orders, including personalised products
To communicate order updates, shipping notifications, and delivery confirmations
To respond to your queries and provide customer support
To improve our website, products, and services
To send promotional offers and updates — only if you have opted in. You can unsubscribe at any time.

3. We Do Not Sell Your Data

Your personal information is never sold, rented, or traded to third parties. We share data only with:

Shopify — our e-commerce platform, which hosts the store and processes transactions
Payment gateways — to securely process your payments
Shipping and logistics partners — to deliver your orders
Legal authorities — only if required by law

4. Cookies

Our website uses cookies to remember your preferences, keep items in your cart, and analyse site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the website.

5. Data Security

We use industry-standard security measures to protect your information. All payment transactions are encrypted and handled by secure, PCI-compliant third-party providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are retained for accounting and tax compliance as required under Indian law.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data, subject to legal and operational requirements
Opt out of promotional communications at any time

To exercise any of these rights, contact us at info@araliyamoments.com.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.